Emotional Intelligence and People Management

This two day life class facilitated by Puja ma’am and Hardik sir was about Emotional Intelligence and how we often let our emotions get the best of us.
We learnt about the VUCA world, Invisible backpack, how we tend to react instead of responding and how it impacts others. Strategies for managing the same included stepping back and taking a breather, drawing boundaries and delegation of tasks.
Upon learning about the qualities of a good leader, we learnt about the growth mindset and also how to give feedback using the SBI (Situation, Behaviour and Impact) method. The 5 criteria for efficient team management were also talked about and their impact on the same. Overall, a bunch of things learnt and to be implemented.